Walmart Presents
MILEY CYRUS 2009 NORTH AMERICAN TOUR
Featuring Special Guest Metro Station
Verizon Center Show Set for Tuesday, November 3
at 7:00 p.m.
Miley Cyrus announced her 2009 North American Tour,
presented by Walmart, and promoted by AEG Live. The 45-show tour,
featuring special guest Metro Station, launched September 14, 2009
in Portland, OR and will play in Washington, D.C. at Verizon Center
on Tuesday, November 3 at 7:00 p.m.
Tickets are sold out.
For updated tour information, fans can visit www.mileycyrus.com.
All tickets were sold exclusively through
paperless ticket delivery which means fans will not receive a physical
concert ticket for their entry into the event.
Buying paperless helps ensure fans have secure and convenient
access to event tickets at the original sale price.
On the day of show, concert-goers need
to bring the credit card they used for the ticket purchase and their
government-issued photo ID (such as driver's license, state ID or
passport) to the concert.
All members of the ticket purchaser's
party must be present at the same time to enter the venue.
The ticket usher will swipe the credit
card used for purchase, and once validated, will present each person
in the party with their own seat locator slip for quick access into
the show.
PATRONS DO NOT NEED TO GO TO WILL CALL.
Tickets are non-transferable.
For more information, fans should visit www.ticketmaster.com/mileycyrus
or call Ticketmaster Customer Service at 301-808-2405.Emails can
also be sent to customerservice@tmtickets.com.
Paperless Tickets FAQs:
Q. What is Paperless Ticketing?
A. Paperless ticketing is an alternative delivery method to Ticketfast,
Mail, UPS, Will Call or In Store Pick Up. Instead of receiving your
tickets ahead of the event, the credit card used to make the purchase
will serve as your ticket. All you need to attend the show is the
credit card you used to purchase the ticket and a valid, government
issued ID (such as a driver's license, state ID or passport).
Q. Why can't I just get printed tickets?
A. Paperless ticketing ensures that only fans can purchase tickets
and attend the event. Paperless tickets have been used successfully
at many large events and customers comment that this process was
very easy.
Q. How does it work?
A. When you arrive at the venue, just go directly to the gate, present
the credit card used to purchase the tickets and government issued
ID. The gate attendant will swipe the credit card and since all
the seats are assigned to a single credit card, your entire party
must enter the venue at the same time.
Q. Is it difficult to get into the venue?
A. Not at all. If you have your credit card and government issued
ID ready to go, entry is just as fast or even faster if there are
several people in your group.
Q. How do I find my seat?
A. Once your credit card is scanned and validated, a seat locator
slip will be printed for each seat in your order.
Q. What if my ticket is for a club seat
or other restricted area?
A. The seat locator slip you receive at the initial entry to the
venue comes with a barcode for each seat. This barcode can then
be scanned at any other access control points inside the venue,
such as a suite, club seating section or by another usher who needs
to re-scan tickets.
Q. May I use a "Virtual Credit Card"
to make online purchases?
A. No. Virtual credit cards will not work, since you will need to
present your physical credit card at the time of entry.
Q. What other restrictions should I be
aware of?
A. No gift cards will be accepted as a method of payment for a Paperless
event. This includes Ticketmaster gift cards and any variation of
Visa, MasterCard or American Express gift cards. Ticketmaster reserves
the right to cancel any orders made with any of these gift cards.
Q. What if I'm not going to the show,
but I purchased the tickets?
A. If you bought the tickets for a friend or family member, you
will need to take them to the entry gate and still present your
credit card and government issued ID.
Q. What if I want to buy tickets for someone
else in another state and can't get to the venue for the day of
the event?
A. To ensure that the tickets remain in the hands of the fan, paperless
ticketing requires that that cardholder who purchased the tickets
presents their credit card at the door for admission. We would advise
you to have the person, who will be attending the show, purchase
the tickets themselves with their credit card and then you can reimburse
them.
Q. What if my credit card expires before
the event?
A. As long as you have the expired card or have received a replacement
card with the same account number ahead of the event, you won't
have any trouble.
Q. What if I don't have or I lose my credit
card before the event?
A. If you do not have a credit card with the same account number
as the one used to make the purchase, you will need to go to the
box office will call window on the day of the event for alternative
handling of your situation. In this case, please be sure to bring
a print out of your confirmation email or online order history and
your government issued ID. The box office will verify that the name
associated with the order matches the name on the government issued
ID. If they do not match, entry will be denied. In all other cases,
entry without your credit card will be at the discretion of each
venue.
Q. What if my credit card can't be properly
scanned at the gate?
A. You are still required to present the credit card so that the
gate agent may attempt to scan it. If the scan fails, then the number
can be manually entered, so long as the name on the credit card
matches your government issued ID.
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