Bruce Springsteen & the E Street Band: General Admission Procedures

In an effort to provide a fair and equal opportunity for close stage access for General Admission (GA) customers, a random, numbered wristband lottery will be performed the afternoon of the show to determine which patrons will be first to enter the General Admission floor area. Patrons may choose to enter the lottery in an attempt to gain closer access to the stage.

General Admission floor ticketholders who choose not to participate in the lottery are free to enter the show at the publicized door opening time (or later) and will have access to the floor area behind the lottery participants. A limited number of lottery "winners" will gain access to a small designated "Front GA Floor" area closest to the front of the stage.

Lottery Rules and Procedures:
1. On the day of the show, sequentially numbered wristbands will be distributed beginning at 1pm at the 6th Street Entrance, near the corner of 6th and F Streets NW. Wristbands will only be distributed until 4pm. At that time, the opportunity to enter the lottery will be over. No more wristbands will be distributed until after the doors are open.

2. The Primary cardholder (ORIGINAL ticket purchaser) must be present and have a Government-issued photo ID and the credit card used to purchase the tickets, along with the remaining persons who will be attending the show on that ticket order. ALL people entering the show on each ticket order must be present in order to be eligible for the lottery.

3. After the cardholder has been verified as having a GA ticket order, all persons on that order will have wristbands affixed to their wrists.

4. Wristbanded patrons may leave the premises, but must return by 4:30pm.

5. When lottery participants return, they will be directed to line up sequentially according to their numbered wristbands. When this is done, a patron will draw the starting number. This number will be announced at the gate. Patrons participating in the lottery process MUST be present at this time and should be prepared to stay as the entry process will begin immediately following the drawing.

6. The patron wearing the wristband that matches the starting number will now become first in line.

7. All other patrons with GA ticket orders and wristbands should begin lining up sequentially behind that patron. This line will then be processed and escorted onto the floor once the venue/tour is ready to open the doors.

8. A limited number of people, beginning with the winning start number from the lottery drawing, will gain access to the Front Area of the floor. Anyone who receives a numbered wristband prior to doors has a chance to be first in line to enter the Front Area, provided they abide by all lottery rules and procedures. However, a wristband does NOT guarantee a place in the Front Area.

9. A second wristband will be required to enter the Front GA area. This will be applied to the wrist of patrons in the "winning" lottery range upon entry.

10. The purpose of the random number distribution is to ensure that all GA patrons have the same chance of being first in line, thereby eliminating the need to camp out. This policy also helps to ensure customer safety and provides for an effective means of crowd control.

**ALL WRISTBANDS WILL BE ISSUED AT THE GA ENTRANCE, LOCATED ON 6TH STREET, NEAR THE CORNER OF 6TH AND F STREETS NW**

Notes Regarding Paperless Ticketing:
1. All GA floor tickets and select reserved sections are paperless. If the credit card you used to purchase the tickets has been cancelled, stolen, or lost, it will be in your best interest to email Ticketmaster at customerservice@tmtickets.com or call 301-808-2405 AND bring your Ticketmaster order number, photo ID, and an old statement of the old credit card number with name matching your photo ID to the venue. This will help to resolve any problems you may encounter at the gate. If your credit card was re-issued with the SAME NUMBER and a new expiration date, you do NOT need to take action, as this new card will be accepted at the venue.

2. Please remember that all those who are on one ticket order must be present to enter.

3. Please be aware that paperless tickets are designed to be used only by the original purchaser. If you have purchased paperless tickets via a secondary seller rather than from the primary ticketing company, you will be denied access to the venue.